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Jeffrey (Jeff) T. Foland
Executive Vice President, Marketing, Technology and Strategy

Jeffrey (Jeff) Foland leads the marketing and loyalty, technology, strategy and customer experience groups for United. This portfolio includes all of United’s contact centers and Mileage Plus Holdings, LLC, which operates the loyalty program, credit card business, media sales and external partnerships related to the loyalty program currency.

Prior to assuming his current position, Foland was executive vice president of strategy, technology and business development for United. He has also held roles as executive vice president and president of Mileage Plus Holdings, LLC and was the senior vice president of worldwide marketing and sales, where he was responsible for all marketing, sales, contact centers, customer relations, eCommerce and distribution activities worldwide.

Before joining United in 2005, Foland served as a principal at ZS Associates, a global sales and marketing consulting firm. He was responsible for consulting with sales organizations in more than a dozen industries and led large-scale sales and marketing transformation initiatives. Foland has also held positions in the automotive and aerospace industries.

Foland holds a bachelor’s degree in mechanical engineering from Purdue University and a master’s degree in business administration from the University of Michigan. He is married and has three children.

He serves on the board of trustees for LaSalle Hotel Properties, the Adler Planetarium and Astronomy Museum and the Wings Club.





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