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Jeffrey (Jeff) T. Foland
Executive Vice President, Chief Marketing and Strategy Officer

Jeffrey (Jeff) Foland is responsible for leading the marketing and strategy functions for United. This portfolio includes brand, product, ecommerce, distribution, merchandizing, loyalty, customer experience, contact centers, corporate strategy and Mileage Plus Holdings, LLC, which operates the loyalty program, credit card business, media sales and external partnerships related to the loyalty program currency.

Prior to assuming his current position, Foland was executive vice president, marketing, technology and strategy for United. He has also held roles as executive vice president and president of Mileage Plus Holdings, LLC and was the senior vice president of worldwide marketing and sales, where he was responsible for all marketing, sales, contact centers, customer relations, ecommerce and distribution activities worldwide.

Before joining United in 2005, Foland served as a principal at ZS Associates, a global sales and marketing consulting firm. He was responsible for consulting with sales organizations in more than a dozen industries and led large-scale sales and marketing transformation initiatives. Foland has also held positions in the automotive and aerospace industries.

Foland holds a bachelor’s degree in mechanical engineering from Purdue University and a master’s degree in business administration from the University of Michigan. He is married and has three children.

He serves on the board of trustees for LaSalle Hotel Properties, the Field Museum, the Museum of Science and Industry, the Wings Club and is a board member and vice chairman of the Adler Planetarium.

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