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United Airlines Update on Flight Operations, Customer Options Due to Eastern Weather
CUSTOMERS TRAVELING TO, FROM OR THROUGH IMPACTED CITIES MAY RESCHEDULE AT UNITED.COM

CHICAGO, Oct. 28, 2012 /PRNewswire/ -- Due to severe weather forecast for the eastern United States, United Airlines has canceled selected flights to and from mid-Atlantic and northeast airports beginning Sunday evening.

On Monday, the airline is limiting or suspending service at several airports in the region, including at its hubs at Newark Liberty International Airport and Washington Dulles International Airport. United expects to resume service on Tuesday with selected cancellations, weather permitting.

Options for Travelers

Customers ticketed on flights to, from or through impacted cities from Oct. 28 through Oct. 31 may reschedule their itineraries for travel through Nov. 4 with a one-time date or time change, and the airline will waive the change fees.

For flights that are canceled or delayed more than two hours, customers may request refunds to the original form of payment. Complete details, eligible travel dates and updates are available at united.com.

Customers may change travel plans quickly and conveniently via united.com. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1.

Impacted Airports

United is canceling selected flights on Sunday, and limiting or suspending operations Monday and early Tuesday, to and from the following airports:

  • New York/Newark (Newark Liberty, John F. Kennedy and LaGuardia)
  • Washington, D.C. (Dulles International Airport and Reagan Washington National)
  • Albany, N.Y.
  • Allentown, Pa.
  • Baltimore, Md.
  • Boston, Mass.
  • Buffalo, N.Y.
  • Burlington, Vt.
  • Charleston, S.C.
  • Charleston, W.V.
  • Erie, Pa.
  • Harrisburg, Pa.
  • Hartford, Conn.
  • Manchester, N.H.
  • Norfolk, Va.
  • Philadelphia, Pa.
  • Pittsburgh, Pa.
  • Portland, Maine
  • Providence, R.I.
  • Raleigh-Durham, N.C.
  • Richmond, Va.
  • Roanoke, Va.
  • Rochester, N.Y.
  • Syracuse, N.Y.
  • White Plains, N.Y.
  • Wilkes Barre-Scranton, Pa. 

About United
United Airlines and United Express operate an average of 5,557 flights a day to 378 airports on six continents from our hubs in Chicago, Cleveland, Denver, Guam, Houston, Los Angeles, New York/Newark, San Francisco, Tokyo and Washington, D.C. In 2011, United carried more traffic than any other airline in the world, and operated more than two million flights carrying 142 million passengers. United is upgrading its cabins with more flat-bed seats in first and business class and more extra-legroom economy-class seating than any other airline in North America. United now has 180 airplanes featuring DIRECTV®, offering customers more live television access than any other airline in the world. United operates nearly 700 mainline aircraft and has orders for more than 270 new aircraft deliveries through 2022, including 25 Airbus A350XWBs and 100 Boeing 737 MAX 9 aircraft. United took delivery of the first of five new Dreamliners it expects to receive this year; in total, United has ordered 50 of the aircraft. United was rated the world's most admired airline on FORTUNE magazine's 2012 airline-industry list of the World's Most Admired Companies. Readers of Global Traveler magazine have voted United's MileagePlus program the best frequent flyer program for eight consecutive years. United is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com or follow United on Twitter and Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

SOURCE United Continental Holdings, Inc.

United Continental Holdings, Inc. Worldwide Media Relations, +1-312-997-8640, media.relations@united.com





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