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United Airlines Delivers Best 2012 Monthly Performance, to Pay Bonuses to Employees

CHICAGO, Dec. 3, 2012 /PRNewswire/ -- United Airlines delivered its best monthly on-time performance for 2012 in November – despite the continued impact of Superstorm Sandy and the Nor'easter that followed – with 85.5 percent of domestic flights and 81.2 percent of international flights arriving within 14 minutes of the scheduled arrival time.

The airline is awarding eligible employees a $100 bonus to recognize this performance. United pays eligible employees $50 each month that domestic or international flights arrive on time at least 80 percent of the time and $100 if the company exceeds both on-time goals.

"I thank all of my co-workers for working together to deliver superb operational performance in November, while dealing so professionally with the impact of Superstorm Sandy, the Nor'easter soon after and high Thanksgiving load factors in the second half of the month," said United President and CEO Jeff Smisek.

During the 10-day Thanksgiving travel period between Friday, Nov. 16, and Sunday, Nov. 25, 88.3 percent of United's flights arrived on time, the second-highest performance over the past five years and 5.5 points better than in 2011, despite higher year-over-year load factors.

On Thanksgiving Day, 95.4 percent of United flights arrived on time, the second best single day since Jan. 1, 2008.

The United Express carriers also delivered their best monthly performance for 2012 in November, with 80.1 percent of United's regional flights arriving on time.

About United
United Airlines and United Express operate an average of 5,574 flights a day to 377 airports on six continents from our hubs in Chicago, Cleveland, Denver, Guam, Houston, Los Angeles, New York/Newark, San Francisco, Tokyo and Washington, D.C. In 2011, United carried more traffic than any other airline in the world, and operated more than two million flights carrying 142 million passengers. United is upgrading its cabins with more flat-bed seats in first and business class and more extra-legroom economy-class seating than any other airline in

North America. United operates nearly 700 mainline aircraft and has orders for more than 270 new aircraft deliveries through 2022, including 50 Boeing 787 Dreamliners, 25 Airbus A350XWBs, and 100 Boeing 737 MAX 9 aircraft. United was rated the world's most admired airline on FORTUNE magazine's 2012 airline-industry list of the World's Most Admired Companies. Readers of Global Traveler magazine have voted United's MileagePlus program the best frequent flyer program for eight consecutive years. United is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com or follow United on Twitter and Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

SOURCE United Continental Holdings, Inc.

United Continental Holdings, Inc. Worldwide Media Relations, +1-312-997-8640, media.relations@united.com





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